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Amazon Exchange Offers on Mobile Phones and Other Devices

Amazon Exchange Offers

The Amazon Great Indian Festival sale 2020 is here and it’s time to exchange your used mobile phones, electronics and whatnot with the latest and greatest. With Amazon exchange offers extending up to ₹13,500 for your old appliances and smartphones, its time to go out with the old and in with the new this festive season. 

If you’ve been in the dark about how Amazon’s exchange offers work or have your concerns regarding the same, this post is for you. Below you will know all about the ‘whats’, ‘ifs’ and ‘hows’ regarding Amazon exchange offers on mobile phones and other electronics.

What is the Amazon Exchange Offer Programme?

Amazon exchange offers basically makes buying of a new product from more affordable by offering an exchange value for your used product.

The Amazon exchange offer program allows you to exchange your used product for a discount on a new product from the same category. For example, you can exchange your used mobile phones to purchase a new mobile phone on at a discounted price. The discount so offered on the new product will be equivalent to the value of the used product as determined by Amazon’s buyback partners.

What Items are Eligible for Amazon Exchange Offers?

Amazon exchange offers are applicable on the following products:

  • Mobile Phones
  • Laptops and Tablets
  • Televisions
  • Washing Machines
  • Air Conditioners
  • Refrigerators
  • Furniture

How to Avail Amazon Exchange Offers?

Availing Amazon exchange offers to exchange your mobile phone or other devices is a simple and hassle-free process. For any product which is a part of the Amazon exchange offer program, an option to purchase “With Exchange” will be displayed on the product page.

While placing the order for your new product, you will need to share some basic information about your used product, based on which you will receive an immediate discount on your purchase. At the time of delivery of the new product, the respective Amazon associate will inspect the used product and pick it up. Here is a step by step process on how to avail the Amazon Exchange Offers on mobile phones and other eligible products.

Step 1

Select the product you are looking to purchase from the list of eligible product categories

Step 2

Go to the product page and update your delivery Pincode to check whether exchange is available at your selected location. Currently, Amazon offers exchange option only at select Pincodes. 

Step 3

Look for the ‘With Exchange’ option on the product detail page to check if it is eligible for exchange. If the same is not visible, it can either imply that exchange option is not available for the chosen product or exchange offer is not currently available at your selected location.

Step 4

Enter the basic details of the used product to see the discounted price with exchange offer. All used products acceptable under the Amazon exchange offer corresponding to the chosen new product will be displayed as options. 

For used mobile phones, you will need to provide the IMEI number, brand name and the model of the device. In the case of used laptops, tablets, refrigerators, washing machines, ACs and TVs you will need to select the details including type of the product, its physical and working condition etc. (See table below)

Note: Make sure that you share the correct details of the used product while placing the order so that the same can be successfully verified by the delivery associate before delivering the new product. If the details do not match, delivery of the new product will be suspended and the order cancelled.

Step 5

Once you have shared the required details, an “Exchange Offer applied” message will be displayed and the “Buy Now with Exchange” button will be activated. You will now be able to buy the product at the Exchange Offer price which will be displayed as the “You Pay” amount on the product detail page. Hit the ‘Buy Now with Exchange’ button to proceed with the purchase.

Step 6

Your used product will be picked up by the Amazon associate at the time of delivery from your doorstep once he is satisfied that the used product details and conditions match with the provided information.

What should be the condition of the used product to be exchanged?

A used mobile phone can be exchanged if the same is in working condition with its display or screen intact, that is it should not be damaged, broken, or otherwise tampered with. However normal wear and tear is acceptable.

You should also remove any screen-guard, tempered-glass, or other protective covering applied to the screen of the used Product. Also make sure to delete all personal data, sign out of your iCloud or Google accounts, and remove any screen locks or passwords before exchanging the product.

If the used product is a Tablet, Laptop TV, Washing Machine, AC, or Refrigerator, then the Amazon exchange offer value depends upon the condition of the used product.

Although preferred, it is not mandatory for you to provide your used product with all original accessories and packaging as Amazon will accept it provided it satisfies all the above conditions.

For more information and FAQ’s related to the Amazon exchange offers, click here.

Know more about all the Amazon offers and deals across categories here and save big this Amazon Great Indian Festival 2020 sale.

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